As we take this opportunity to reflect on 2025, we’re proud to share some of the major improvements and innovations we implemented throughout the year. Our regular releases included bug fixes and enhancements driven by feedback from our valued customers and the expertise of our dedicated team. Here are some of the highlights:
Dashboard Enhancements
We introduced several updates to make the dashboard more intuitive and informative:
- Expirations Tracking for Providers, Groups, and Service Locations, including Medicare, Medicaid, licenses, certifications, and liability insurance.
- Negative Count Alerts when records are not updated by their expiration or recredentialing dates.
- Enrollment Visibility: Submitted and pending enrollments now display only records within 180 days of recredentialing.
Contract Management
- Auto-Renewal Tracking: Contracts now support auto-renewal monitoring.
- Improved Visibility: Contract names appear in blue with an underline for easy identification.
- Historical Data Tracking: Both contracts and tasks now maintain historical records for better auditing.
Access Control & Data Integrity
- Multi-Level Access Control for tailored permissions.
- Special Character Support across most fields.
- UTC Date/Time Stamp applied consistently across the platform.
Document, Notes, and Tasks
- Expanded functionality across Groups, Service Locations, Providers, and Contracts.
- Document Preview in full-screen mode for easier review.
- Error Pop-Ups for invalid file types or oversized uploads.
Service Location Enhancements
- Multi-Select Functionality for plan networks.
- Accordion-Style Layout for enrollment optimization.
- Practice Hours Entry directly under Address.
- Optional Effective/Expiration Dates for Medicare and Medicaid.
- Enrollment Summary Card Consolidation by Payor Name.
Provider & Enrollment Improvements
- Enhanced Filtering by Contract Name and Service Location.
- Visual Cues for enrollment status across service locations.
- Consolidated Summary Cards for better organization.
Contracts
- New Status: Out-of-Network available for Service Location and Provider Enrollments.
- Plan Network Display improved for readability.
- Optional Group NPI Tie-In for contracts.
Looking Ahead into 2026
These updates reflect our commitment to continuous improvement and delivering a better experience for our users. We’re excited to build on this momentum in 2026 with even more enhancements and new features.
Additionally, we will share the latest credentialing trends, compliance guidelines, and industry updates. Stay tuned.